삼성 Behold II 안드로이드 2.x 업그레이드 논란

미주 T-Mobile 로 나간 삼성의 Behold II 단말이 안드로이드 버전 업그레이드
문제로 소비자들에게 공격을 받고 있다.

논란의 시작은 Cupcake 안드로이드 1.5로 출시된 Behold II 에 대해서
삼성의 한 프로모션용 영상에서 2.x 버전 업그레이드를 언급을
하였지만 실제 삼성에서는 1.6 Donut 까지만 지원할 계획을 밝힘으로써 시작되었다,

국내에서도 옴니아 1 유저들에게 업그레이드를 지원하지 않아 원성을 샀는데
미국에서 이정도면 소비자 소송 들어오기에 충분한 이슈인 것이 문제.

국내와 달리 해외에서는 한번 소비자 소송이 들어오면 그 배상 금액의 차이가
국내와 비교가 안되므로 삼성의 고민이 깊어질 수 밖에 없는 현실

과연 어떤 대응을 할지 스마트폰 시대에 삼성의 고민이 깊어가고 있다.


From : http://www.cnet.com/8301-19736_1-20006258-251.html

Samsung Behold II will get only Android 1.6

by Bonnie Cha

(Credit: Josh Miller/CNET)

We've got some good news and bad news for Samsung Behold II owners. We'll start with the good first: you're getting an update to Android 1.6. The bad? You won't be getting anything beyond Android 1.6.

Samsung dropped the bomb late Thursday evening via its Twitter account, and its official statement reads:

Samsung Mobile and T-Mobile USA are planning to update the Behold II to Android 1.6 which provides access to Google Maps Navigation, Google Voice Search capability and quick search box for Android.

The update will also supply additional benefits including Swype, an improved Media Player, updated core Android applications, and improved Bluetooth capabilities. However, the Behold II is not upgradeable beyond Android 1.6.

We reached out to Samsung for comment as to why the smartphone will be limited to just the Donut flavor of Android, and a company representative said he would get back to us later today. However, we suspect it may have to do with Samsung's TouchWiz user interface, which sits on the Behold II, and trying to update it so it plays nice with all versions of Android.

Meanwhile, Behold II owners are quite upset, especially since Samsung promised an Android 2.x update in a promo video that has conveniently been taken down. Before Samsung released its official statement, some customers started a petition asking the company for either a refund, a replacement Android 2.x device, or the promised update, and if their needs weren't met, legal action would be taken.

Somehow I don't think most people are going to be satisfied with just the Android 1.6 update. Samsung Behold II owners, what are your thoughts?